Debra Murphy, Masterful Marketing, Marketing in a New Media World

Why You Should Control Your Online Marketing

February 28th, 2010 by Debra

I got a call from a small business owner yesterday that reminds me why I focus on helping small business owners market their businesses. It disheartens me when someone spends a substantial amount of money with a company for pay-per-click or SEO services that do not get them any results. These companies charge $500 – $3000 per month for these services of which only a percentage of it is applied to your actual campaign. The rest goes into their pockets. They also redirect your website to a copy that they maintain, replace your phone number with one of theirs (to measure phone calls from their services along with clicks) and basically eliminate any ranking you may have in the search engines. They basically hold you hostage.

In most cases, what they actually provide can be done yourself with a little knowledge or with someone who can help you get your advertising off the ground for a lot less. Here is how you get started.

Determining Your Keywords

online marketingFinding your keywords are easy to do yourself with tools such as Google AdWords External Keyword Tool or the Google Search-based Keyword Tool. Both enable you to plug in your website and they return keywords that they associate with your website. They provide search volume and competition for the keywords. The Google Search-based Keyword Tool also provides a suggested bid price if you want to set up an AdWords campaign. These keywords can be exported so you can organize them into groups for optimizing your pages of your website or to build your pay-per-click campaigns.

Taking Care of Your Online Marketing

Before you rush into implementing a pay-per-click advertising campaign on any of the search engines, you want to make sure your website is optimized first. I just recently wrote a post on Five Easy Tips to Optimize Your WordPress Website so make sure you’ve implemented those tips and let your website get indexed by all three search engines.

Next, you want to set up your local listings in all three search engines local business centers. To make this effort easier, create a profile that contains the following information: name, address, phone numbers (office and mobile if you want folks to know it), web site address, contact email, hours of operation if relevant, payment methods, description of your business, products, services, brands and specialties, certifications, company logo, and a half dozen photos of your work if relevant. Put the content in a document where you can cut and paste it as necessary and have your images available for uploading. Then create your local business listing in Google, Yahoo!, Bing and Best of the Web. Here are the links to all three:

  • Bing Local Listing Center - Log in with a Windows Live ID to create your listing.
  • Yahoo! Local Listing – Log in with your Yahoo! ID to create your free listing. Yahoo! also offers enhanced and featured listings, but wait to sign up for those until you get all your free listings established.
  • Google Local Business Center – Log in with your Google account to create your free listing. Google provides a dashboard that enables you to manage your listing. It gives you simple analytic data about activity and search queries used when people saw your listing. They also enable you to offer coupons with your business listing and post a message to your place page.
  • Best of the Web – Create an account and submit your free listing.

I usually like to get the above done and let the search engines “do their thing” with indexing your site. Give them time to position your site for your major keywords. Then, if you still are looking for more traffic to your website, now consider creating a pay-per-click campaign. Google, Yahoo and Bing all have pay-per-click advertising that enable you to set up your campaign, manage your daily budget and monitor its progress. Setting up your campaign is simple in all cases. I usually recommend that small businesses start with a low budget and watch how the campaign sets itself up by monitoring your analytics information. You can see where your traffic is coming from, how the search engines are delivering visitors to you, which sites are referral sites and how many people come to your site directly.

In many cases, small business owners don’t really want to do this themselves. But if someone calls you with something that sounds too good to be true, most likely it is. Before you spend your money on these types of services, buyer beware – do your homework. Search the web for these businesses, looking for reviews by other small business owners before you give them your money. Better yet, consult with someone you trust to work with you on your online marketing efforts. You won’t be sorry.

Have you received these types of sales calls? How did you handle them?

Comments

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Time: February 28, 2010, 10:12 pm

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Comment from David Carroll
Time: March 1, 2010, 1:27 am

Debra

I like your ideas but I have had another experience with my PPC campaigns. I started to do them myself about three years ago and spent way too much money. I took the time to really study the subject and today I run campaigns for myself and a very few select clients. I believe they are saving thousands of dollars over what it would cost them if they did their campaigns themselves. PPC is very competitive today and getting more so everyday. The local markets are not too bad yet but national or international campaigns with expensive keywords can be viscous. I tell my customers to be very careful and maybe try it and then see if I can improve their results so it is a win win situation for all. Very helpful post though

Comment from Chiropractic Internet Marketing
Time: March 1, 2010, 2:49 am

Planning is the most important part of any marketing strategy. Online Marketing may be Successful with Careful Planning, So we must pay attention to plan before start.

Comment from Debra
Time: March 1, 2010, 8:41 am

David, I agree that if you don’t take it easy with PPC campaigns, you can spend a lot of money David, I agree that if you don’t take it easy with PPC campaigns or work with someone who can guide you, you can make mistakes that will cost you money. However, for the home services industry – contractors, plumbers, electricians, etc. – you can do local campaigns that are effective for not a lot of money. Some industries, like plumbing, are very competitive so you do need to watch it closely and work the organic side to get better rankings for the competitive keywords first. These companies target small, local businesses, not the big companies with the national or international needs.

Thanks for your comment! Appreciate you stopping by.

Comment from Debra
Time: March 1, 2010, 8:42 am

Hi Dr. Keith – absolutely! I’m a huge proponent for planning first, then executing in all aspects of marketing. Thanks.

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Time: June 3, 2010, 9:06 pm

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