Mission, Vision, Goals, Strategies and Tactics

Planning Your Road to Success

One of the things I do for my clients is simplify marketing so it eliminates confusion and enables the business owner to focus on what is important. But there is always a part of marketing that stresses many small business owners – i.e. determining their mission, goals, strategies and tactics. These concepts are important in order to develop a plan that focuses you on what is important to help you succeed.

Mission vs. Vision

Mission (purpose) = defines why you are in business and what you are doing now.

Example:
Masterful Marketing partners with small business owners as their trusted marketing advisor to help them achieve success by learning, incorporating and executing marketing strategies and programs that take their business from mediocre to marvelous.

Vision = defines what you want your business to be or be known for. It’s useful to develop a 1, 3 and 5 year vision to ensure you can progress to where you want to be through well defined measurable steps:

Example:
One year: By December 30, 2010, Masterful Marketing will be offering quality information products in addition to coaching services that make up 20% of the overall revenue for the company.

Three year: By December 30, 2013, Masterful Marketing will be recognized as one of the top three marketing brands for small businesses in the United States.

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Marketing is About Education, Not Sales

I started my career educating customers on technology products for a major computer manufacturer. My pathway into marketing - from educator to technical marketing to product manager to marketing director and now small business marketing coach and mentor – was a natural progression for someone with an educational background. I have always believed that marketing was a multi-faceted education for your prospects:

• How do they go about finding the right solution to their particular need.
• What do they need to know to get the best solution.
• Who should they be working with to get to where they want to go.
• Why there is value in doing business with you.

Whether I was marketing software products, business to business services or consumer services, marketing is more successful when you focus on educating your prospect rather than selling them your products or services. Read more on Marketing is About Education, Not Sales…

Strengthen Your Marketing Messages

This is post five in the year end marketing review series to help you get ready for the new year.

If you have followed the previous posts in this series, you should know if and how your ideal client profiles have changed, what makes you different and why you delight that ideal client. Now we need to look at our core marketing message that should be woven throughout all of your marketing materials. Is your marketing message the right one for your market, aligning with your ideal client’s needs and telling them why they should do business with you loud and clear?

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What Makes You Different?

This is post four in the year end marketing review series to help you get ready for the new year.

Whether you discovered that your ideal client has changed or not, reviewing what makes you different is something you should be doing on a regular basis because you need to be sure that what you think makes you different continues to be true as new competitors enter the market. With so many people offering the same products and services, you must create a long term competitive advantage that keeps you ahead of your competition. Being different gets you noticed, creates value and is easily remembered.

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Defining Your Products and Services

This is post three in a series that discusses your year end marketing review to help you get ready for the new year.

In part 1, we reviewed whether we were now focusing on a new and most likely, better ideal client. Next, we reviewed our goals to be sure they aligned with your business vision. Given this information, we will evaluate all of our marketing activities to make sure everything we do will help us reach this ideal client.

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Small Business Marketing Review

This post is the first in a series that will discuss your year end marketing review to help you get ready for the new year. By the end of the series, you should have the information you need to create a basic marketing plan.

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Small Business Marketing Plan

You search the web for “marketing plan small business” and you get terrifying results ranging from marketing plan templates that are too cumbersome for small business owners to articles such as the one from Microsoft called 5 easy steps to create a marketing plan where the 5 steps they list are 1) position your product; 2) tap your braintrust; 3) listen to your customers; 4) draft the plan and 5) track results.

Hm, thanks for the help.

Then you wonder why small business owners run for the hills when they hear the term “marketing plan” and never really grasp what they need to do to attract new customers and clients and grow their businesses. And although I’d love to give you a magic 5 steps to a winning marketing plan, it just doesn’t work that way.
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Contractor Marketing Basics

Recently I have been working with a few contractors helping them market their businesses. Besides defining their brand and setting up their Internet presence, I work with them on how to decide what type of marketing will work for them. The following is a presentation that I gave to a group of contractors a few weeks ago and a brief transcript of the key points that I make when I give this presentation.

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