Small Business Marketing Plan

October 22nd, 2009 by Debra

You search the web for “marketing plan small business” and you get terrifying results ranging from marketing plan templates that are too cumbersome for small business owners to articles such as the one from Microsoft called 5 easy steps to create a marketing plan where the 5 steps they list are 1) position your product; 2) tap your braintrust; 3) listen to your customers; 4) draft the plan and 5) track results.

Hm, thanks for the help.

Then you wonder why small business owners run for the hills when they hear the term “marketing plan” and never really grasp what they need to do to attract new customers and clients and grow their businesses. And although I’d love to give you a magic 5 steps to a winning marketing plan, it just doesn’t work that way.

So what is really important to know?

  • Your vision for the business
  • Who wants to buy your products or services
  • Your competition
  • Your differentiator (why should I buy from you?)
  • Products and/or services and how you will price and package them
  • Your message
  • Your brand identity and image

I call this the foundation information – you have to have a good grasp of this for your business. But, if you have this information, you are half way there.

Now you need your goals – specific, measureable, attainable, relevant and timely (S.M.A.R.T.) - to give you a path to success. For every goal, what strategy, tactics and supporting materials do I need to achieve that goal?

The following example shows the hierarchy of the thought process you can go through.

Marketing Plan Goal Strategy Hierarchy

Marketing Plan Goal Strategy Hierarchy

  • Goal: Increase the number of qualified inbound opportunities per quarter to 50.
  • Strategy: Create an online presence that projects my expertise and helps those searching find my web site.
  • Tactics:
    • Begin blogging;
    • Write a monthly article for distribution via the blog, other sites, email newsletter;
    • Build an opt-in email list;
  • Tools/activities needed:
    • Develop a WordPress site and blog incorporating my brand identity;
    • Develop a list of articles to be written and write one a month;
    • Create a free tool that your target would appreciate and give it away to encourage people to sign up for your mailing list.

Remember, each goal may have multiple strategies with several tactics that require different materials and tools. Once you’ve laid out all of your goals, strategies, tactics and materials with their associated resources and budget, you can then decide what you can do accomplish each month based on your time and budget.

Want more help? Download my complimentary marketing plan and budget spreadsheet template by signing up for my email list. You can find the signup form in the sidebar of Masterful Marketing or on my Facebook Business Page.

Comments

Comment from Dena: Juice Bar Franchise
Time: November 30, 2009, 7:02 pm

I think that so many owners get overwhelmed by the prospect of business planning because it appears to be very complicated.

You’ve managed to break it down to the basics that most should be able to wrap their arms around.

Thanks.

Comment from Debra
Time: November 30, 2009, 7:19 pm

You’re welcome Dena. You said it correctly – it appears to be complicated. I hope this series helps many get ready for their best year yet.

Pingback from Reviewing Your Goals | Masterful Marketing
Time: December 6, 2009, 7:42 pm

[...] visitors to your web site or get more repeat clients. The primary purpose for setting goals is to guide your efforts and measure their [...]

Pingback from Marketing Action Plan | Masterful Marketing
Time: January 6, 2010, 12:56 pm

[...] a previous post, I talked about the strategy / goal / tactic hierarchy where you take each goal you want to achieve and map the marketing strategies you will use, the [...]

Comment from mailing list script
Time: February 26, 2010, 3:42 am

Very super information. Been looking for this but couldn’t find around the web.

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