Archive for 'Differentiation'

Surprise – The Secret to Exceeding Expectations

We just returned from our vacation in Aruba. We’ve been there many times and own a timeshare at the Marriott Surf Club. We go to just get away and relax – no site seeing, no golf – just reading, sunning, swimming and oh, yes a bit of gambling at night for entertainment.

Of course, no great trip would be complete without a marketing experience blog post upon my return!

We went for dinner at the Sunset Grill at the Radisson Hotel, our usual spot for our anniversary. In response to a joke by the waiter about the dangers of the extremely large steak knife, I mentioned it was our anniversary so my husband need not worry about the size of the knife.
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What Makes Your Business Different?

Introducing your business to a prospect can make many small business owners break out in a cold sweat. When they ask the dreaded question, “So what makes you different from the others?”, you hesitate, stutter, or worse, look like the proverbial deer in the headlights. And on top of that, the totally sweaty, pasty look just doesn’t do anything for great first impressions.

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