Social Media Revolution – Its Affect On Small Businesses

May 25th, 2010 by Debra

Erik Qualman, author of the book Socialnomics: How Social Media Transforms the Way We Live and Do Business, created a video called the Social Media Revolution in August 2009. He updated the video less than a year later to demonstrate how quickly the social media landscape moves. Some of the statistics are definitely eye-opening as well as exciting for small business owners. You can read the entire list and credits on Erik’s post Social Media Revolution 2 (Refresh).

“Social Media isn’t a fad, it’s a fundamental shift in the way we communicate.”

What does this mean?

Social media is not a trend and its use is growing exponentially. The tools will evolve and may in fact change, but the need for businesses to incorporate the Internet in general, and social media specifically, into their overall marketing strategy in order to achieve their goals is not going away. Social media will continue to change the way businesses market their brand, products and services because a savvy business is able to be proactive with its consumers, listening to what they want and need and responding to those needs quickly.
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Showcase Your Skills with Social Media

May 19th, 2010 by Debra

The competitive environment surrounding us encourages those who wish to succeed to learn how to market themselves effectively. Whether you are applying for a job, trying to win a client, or in some cases, applying to a university, using social media to present the real you can make be difference between you getting noticed or being overlooked.

Social media enables many to showcase skills that may not be evident otherwise. Using only the written word is sometimes not enough to evaluate a candidate, especially when it may be more important for a person to fit into the organization from a personality, culture and attitude perspective than just in aptitude. By using social media, people can get a sense of who you are, what you do, how you will add value to them or their organization long before ever meeting you in person.

I was asked by Fox25 News to comment on the one minute video supplement to Tufts University’s admission process and social media in general for a special report on How YouTube Can Help You Get Into College. The students could submit an optional essay using one of eight topics, one of which was a one minute video about themselves uploaded to YouTube. I found this an exciting addition to the standard application process and one that will become more common in the future.

Developing your online presence or personal brand by incorporating various aspects of social media into your activities enable you to show a multi-faceted person rather than a single dimension. Writing is an important skill, but it’s not the only one. Some people are good at showing their personality through their writing styles, but others don’t have that flair. Social media levels the playing field for those who are comfortable using other types of media to demonstrate their skills. Read the rest of this entry »

Lead Generation: What Works Today

May 3rd, 2010 by Debra

I recently presented a workshop at the New England Business Brokers Association meeting about how to integrate online and social media marketing for lead generation. As professional service business owners, we build our credibility by demonstrating our expertise and knowledge of our discipline and the use of social media makes building your reputation much simpler than before.

As a small business owner, how you approach online marketing can make the difference between a successful campaign and an overwhelming exercise. Learning how to use online marketing to drive visitors to your Website and generate leads is going to impact your marketing and ultimately the success of your business.

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6 Ways to Promote Your Facebook Page

April 26th, 2010 by Debra

Creating a Facebook Page for your business is one of the more valuable exercises you can do as a small business owner. But once you have the page set up and you are providing valuable, relative content, how do you get people to like your page?

Invite your Facebook friends that fit your target market profile

Suggest to friendsTo invite connections you think would be interested in your Facebook Page, use the Suggest to Friends link.

If you have connected with clients via Facebook, invite them first as your clients should already be supportive of you. Next invite other connections that fit your target market that may be interested in finding out more about what you offer. If you have done a good job of organizing your professional colleagues, customers and prospects into Friend Lists, you can invite these lists as groups to your Facebook fan page instead of sending individual invites.

Be selective in who you invite and as a courtesy, invite them once only. Don’t annoy people with Facebook Page invitations that aren’t interested in your business or know nothing about you. If a person rejects the request, be careful not to send them another invitation. Read the rest of this entry »

Top Search Queries: Data to Help You Know How to Get Found

April 14th, 2010 by Debra

As I reviewed the information in the Google Webmaster Tools for one of my clients today, I noticed something different in the information being presented in the Top Search Queries report – it has expanded and now contains a lot of great information on how your site appears in the search results for various keywords. It just so happens that Google reported this new feature update in their blog just today: More Data & Charts in Top Search Queries. I love stumbling into something new!

Not only have they improved this report by giving you a significantly larger number of queries in the report, they have also provided detail that can help you determine how to improve your site’s ranking. And from a marketing perspective, this will help many small business owners determine how their websites are doing and what types of improvements they need to make to get better rankings.

What you get

Google Webmaster Tools - Top Search QueriesYou get the number of impressions and click-through information for each search query and each position that your site’s pages appeared at in the search results associated with that query. Plus you also get the pages that were linked to from the search results for that search query. Read the rest of this entry »

Organizing LinkedIn Connections via Tags

April 5th, 2010 by Debra
LinkedIn Connections Page

Organize your connections into different groups via tags

LinkedIn is in beta with a new connections page that makes it easier to find, organize and stay in touch with your business contacts. The update adds a panel that makes it much nicer to browse contacts quickly, enabling you to find what you need with a few clicks. You now are able to browse contacts by their companies, industries or locations. Selecting the recent activity filter, you can see who has added new connections.

When you click on one of your connections, a mini profile appears in the right panel, showing you contact information, photo, current position and number of connections.

One feature that caught my attention is the ability to tag your connections. Similar to friend lists on Facebook and lists on Twitter, you now can segment your connections so you can send specific communications depending on which list they are on. It’s no longer an all or nothing selection! This is a feature many have been waiting for with LinkedIn and is a welcome addition. Read the rest of this entry »

“Welcome” is Not a Useful Keyword – 10 On Page SEO Tips

March 27th, 2010 by Debra

Why Welcome is not a useful KeywordIt’s nice to be friendly and welcome your visitors to your website, but unless you are in the hospitality business, using Welcome! as your home page header and title is wasting valuable real estate when it comes to SEO (search engine optimization). You can have welcoming content for your visitors without sacrificing the best practices of SEO. Remember that a website is your primary tool for marketing your business online and you need to do what it takes to ensure your website is found.

For those business owners that are writing the content for their website, keep these following on page SEO tips handy. Rather than provide the list in order of priority from an SEO perspective, I will present them in the order the human needs to address them. Read the rest of this entry »

Search Engine Marketing is not a Commodity Product

March 16th, 2010 by Debra

Another week and another client calls me to ask about yet another company claiming they can optimize his website and guarantee first page placement on Google. After doing my usual research, I find a Ripoff Report by an unhappy customer who felt they were taken for a lot of money. One unhappy customer does not make the company bad. But this exercise got me wondering about why so many of these SEO and PPC companies have so many complaints posted all over the Web?

SEO and PPC are Not Commodity Products

SEM is not CommodityThese companies that call small business owners trying to sell them their software to manage their SEO and PPC activities are trying to treat Search Engine Marketing as a commodity – a one size fits all so to speak. This is absolutely not the case and most likely the wrong business model for success.

Each of my client’s search engine marketing strategy is unique. It takes a deep understanding of their business, their customers and what they are trying to accomplish with their online marketing. It takes creating relevant content that appeals to their prospects and attracts them to their Website. And, what works for one company may not necessarily work for another.

Are there common elements to setting up search engine optimization or a pay-per-click advertising campaign? Absolutely. But what is a common exercise is just a piece of the search engine marketing puzzle. Read the rest of this entry »